Legal

Privacy, Terms and SMS Terms

These are the master policies for BeeHiveStack LLC and the brands we operate. We've tried to keep them readable. If anything is unclear, email [email protected].

Effective date: November 4, 2026 · Last updated: November 4, 2026

Privacy Policy

This Privacy Policy explains how BeeHiveStack LLC ("BeeHiveStack," "we," "us," or "our") collects, uses and protects information when you visit our websites, contact us, or use our products and services, including BeeHive and other brands that link to this policy (together, the "Services").

1. Who we are

BeeHiveStack LLC is a Tennessee limited liability company, formed November 4, 2026 (Tennessee Secretary of State Control #002158590). BeeHive is a brand of BeeHiveStack LLC. Mailing address: 713 Winfield Dunn Pkwy Ste 2 #1014, Sevierville, TN 37876. Email: [email protected]. Phone: (865) 252-3400.

2. Information we collect

Information you give us: your name, business name, email address, phone number, and anything you write in a form, email, call or text.
Account and billing information: details needed to set up and bill your account. Card payments are handled by our payment processor; we don't store full card numbers.
Call and message content: when you use our AI receptionist or messaging tools, we process call recordings, transcripts and messages to provide the Services to you.
Website usage: basic technical data such as browser type, pages visited and approximate location, collected through cookies and similar tools.

3. How we use information

To provide, set up, support and improve the Services
To respond to your questions and send quotes you ask for
To send service messages, such as appointment reminders, account notices and support replies
To send marketing emails, only where you've agreed to receive them (you can unsubscribe at any time)
To keep the Services secure, prevent fraud and meet legal requirements

4. How we share information

We don't sell your personal information. We share it only with service providers who help us run the Services (for example hosting, phone and messaging carriers, payment processing and customer support tools), under agreements that limit how they can use it, and when required by law or to protect our rights and users.

5. Mobile numbers and SMS consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

We may share your mobile number with the messaging platforms and phone carriers that deliver our texts, only so they can deliver them. Mobile numbers and text-message consent are never sold or rented.

6. Cookies

We use a small number of cookies and similar tools to keep our sites working and to understand how they're used. You can block or delete cookies in your browser settings. Some features may not work without them.

7. How long we keep information

We keep information for as long as we need it to provide the Services, meet legal and accounting requirements, and resolve disputes. When it's no longer needed, we delete or anonymize it.

8. Security

We use reasonable technical and organizational safeguards to protect your information. No system is perfectly secure, so we can't guarantee absolute security.

9. Your choices and rights

You can ask to see, correct or delete your personal information by emailing [email protected].
You can unsubscribe from marketing emails using the link in any email.
You can stop text messages at any time by replying STOP.

10. Children

Our Services are meant for businesses and adults. We don't knowingly collect information from children under 13.

11. Our customers' customers

When a business uses our Services to talk with its own customers, that business decides what information is collected and how it's used. We process that information on the business's behalf. Questions about a specific business's practices should go to that business.

12. Changes to this policy

We may update this policy from time to time. We'll post the new version here and update the "Last updated" date above.

Terms of Service

These Terms of Service ("Terms") are an agreement between you and BeeHiveStack LLC ("BeeHiveStack," "we," "us," or "our") covering your use of our websites, products and services, including BeeHive and other brands that link to these Terms (the "Services"). By using the Services, you agree to these Terms.

1. Using the Services

You must be at least 18 and able to enter a binding agreement. If you use the Services for a business, you confirm you're allowed to accept these Terms for that business.

2. Your account

Keep your login details safe and let us know right away if you think someone has accessed your account without permission. You're responsible for activity on your account.

3. Quotes, fees and billing

Custom work, including the Business Tech Stack, is priced by written quote. Subscription fees are billed in advance on a recurring basis until you cancel. Fees are non-refundable except where the law requires otherwise or we agree in writing. We'll give you notice before changing what you pay.

4. Cancelling

You can cancel a subscription at any time by contacting us. Cancellation takes effect at the end of the current billing period unless we agree otherwise in writing.

5. Acceptable use

Don't use the Services to break the law, send spam or unwanted messages, harass anyone, infringe someone else's rights, or interfere with the Services. You're responsible for getting any consent the law requires before you call or text your own customers through the Services, including under the Telephone Consumer Protection Act (TCPA).

6. AI features

Some Services use artificial intelligence to answer calls, write messages or summarize conversations. AI can make mistakes. Please review important information, such as appointment times and quotes, before relying on it.

7. Your content and data

You own your content and your customer data. You give us permission to host, process and use it only as needed to provide and improve the Services for you.

8. Our property

The Services, our software, and our brand names and logos belong to BeeHiveStack LLC. These Terms don't give you any rights to them except to use the Services as described here.

9. Third-party services

The Services may connect with tools from other companies, like payment processors, calendars and phone carriers. Their own terms apply to your use of them, and we aren't responsible for them.

10. Disclaimers

The Services are provided "as is" and "as available." To the extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We don't promise the Services will be uninterrupted or error-free.

11. Limitation of liability

To the extent the law allows, BeeHiveStack won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits or lost data. Our total liability for any claim related to the Services is limited to the amount you paid us in the 12 months before the claim.

12. Ending these Terms

We may suspend or end your access if you break these Terms or if we need to for legal or security reasons. Sections that by their nature should survive (like fees owed, ownership, disclaimers and limits of liability) survive after these Terms end.

13. Governing law

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Tennessee.

14. Changes

We may update these Terms from time to time. We'll post the new version here and update the "Last updated" date. Continuing to use the Services means you accept the updated Terms.

15. Contact

BeeHiveStack LLC, 713 Winfield Dunn Pkwy Ste 2 #1014, Sevierville, TN 37876. [email protected] · (865) 252-3400.

SMS Terms

These SMS Terms cover text messages sent by BeeHiveStack LLC under the BeeHive brand ("BeeHive," "we," "us"). The full BeeHive text-message terms are also posted at beehivestack.net/sms-terms.

1. What you'll receive

If you opt in, you may receive text messages about your request, demo, appointments, account and support: replies to your questions, confirmations and reminders, setup and account notices, and support follow-ups. We do not send marketing texts under this program. Consent to receive texts is not a condition of any purchase.

2. How to opt in

You can opt in by checking the optional, unchecked text-message box on one of the BeeHive web forms at beehivestack.net/sms, or by texting us first. You do not have to check the box to send a form or to buy.

3. Message frequency

Message frequency varies based on your requests and account activity.

4. Cost

Msg & data rates may apply. Check with your mobile carrier for details on your plan.

5. Opting out

Reply STOP to any message to opt out. You'll get one final message confirming you've been unsubscribed, and then no more messages unless you opt in again by replying START.

6. Help

Reply HELP for help, or contact us at [email protected] or (865) 252-3400.

7. Carriers

Mobile carriers are not liable for delayed or undelivered messages.

8. Privacy

9. Governing law and contact

These SMS Terms are governed by the laws of the State of Tennessee. Contact: BeeHiveStack LLC, 713 Winfield Dunn Pkwy Ste 2 #1014, Sevierville, TN 37876, [email protected], (865) 252-3400.

Each of our brands that sends text messages may also post its own copy of these terms on its own website.